I need some info about stoves.

Me: Thank you for calling Online Photo support, how can I help you?

Them: Hey..I am on your website and I am looking at a stove. Can you give me some information on it?

Me: Sorry, but I believe you contacted the wrong support desk. This is the the Online Photo Center, I can try to get you the correct number.

Them: Look I just want this information. I know you have it I don’t want to call another number.

Me: I am sorry but I do not have the information you need as this is the Online Photo Center.

- Call Ended -

Color Commentary

The Anatomy of a Call Center Agent The Anatomy of a Call Center Agent

The Anatomy of a Call Center Agent

Listen to the QUEEN! Listen to the QUEEN!

Listen to the QUEEN!

My web browser is Yahoo.

Caller: The photos won’t download from my computer to your website.
Me: What web browser are you using.
Caller: Yahoo.
Me: Yahoo is not a web browser, are you using Internet Explorer?
Caller: I don’t know.
Me: What